Student Email to Receive Enhancements on June 11 | HCC

News Archive

Student Email to Receive Enhancements on June 11

HCC is Upgrading Student Email.

In order to better serve students, HCC is changing email services to Microsoft O365 for Education. On Monday, June 11, 2012, HCC student mailbox(es) will be moved to O365. Students may experience some email issues on June 11 as HCC makes the changes.

Accessing Your Email:
Students can access theiremail through a new website link. Starting on Monday, June 11, students may also reach that link by clicking on the Email link at the top of the college website and choosing Student Email on the following page.

Mailbox Size has Increased!
Student mailbox size has increased! Students will get a warning that the mailbox is almost full at 900 MB. Students will be prohibited from sending messages when 950 MB is reached. At 1 GB, students will be prohibited from sending and receiving email.

Mobile Setup
If students have setup their mobile phone with the KCTCS email system prior to being moved to O365, they will now need to setup the phone to work with O365. The directions can be foundhere.

Password Reset:
The password reset functionality within O365 will not work to reset your KCTCS network password. Students may want to enroll in the password reset portal in order to reset your password. Students need to enroll before their password expires. This tool will allow students to change or reset their KCTCS password. Students can also use the User Account Center located here.

Students with any questions regarding the email changes may contact HCCs IT help desk at (270) 707-3770 between the hours of 8 a.m. and 4:30 p.m., Monday Friday.